# Exporting and filing in ENISA's portal

> The three files you download once review is approved, the pre-export checklist, and how to file the application yourself in ENISA's portal.

- Canonical: https://help.enisa.ai/en/la-solicitud/exportar-y-presentar
- Updated: 2026-08-08
- Language: en-US
- Versión en español: https://help.enisa.ai/la-solicitud/exportar-y-presentar.md

Once review is approved, enisa.ai gives you three files — the sections in Word, the financial statements in ENISA's .xlsx template and the complete file as a PDF — and you file the application in ENISA's portal yourself. By the end you will have the files downloaded and the application filed.

## The three deliverables

Export unlocks when your reviewer approves every section. From the **Revisión** tab:

- **Sections in Word (.docx)** — one document per section, meant for copying and pasting each answer into the corresponding field of ENISA's form.
- **Financial statements (.xlsx)** — your figures in ENISA's official template, formulas and protection intact, ready for the portal's *Importar* option.
- **Complete application (.pdf)** — the whole file in one document, for your records and for sharing with partners or advisers.

## Before exporting: checklist

1. Every section **approved** by your reviewer.
2. **Zero blocking inconsistencies** in Financieros (without this there is no export).
3. Your **company details completed in ENISA's portal**: the portal keeps them on a separate screen, reached from its user menu, and will not let you submit without them.
4. Your **four-year projections** worked out in the Proyecciones tab, ready to type into the portal.

## Filing in the portal

1. Log in to ENISA's client portal with your certificate or credentials and open your application.
2. **Paste the texts**: open each section's Word file and copy each answer into its field. The texts already respect the 5,000-character limit.
3. **Import the Excel**: use the portal's *Importar estados financieros* option with the exported `.xlsx`.
4. **Type in the projections** by copying them from your **Proyecciones** tab (ENISA's template does not carry them).
5. Review everything in the portal and submit the application.
6. Return to your workspace and **record the filing** in the Revisión tab, with the date and reference. The status changes to **Presentada** (filed) and your file is documented.

**You do the filing.** enisa.ai sends nothing to ENISA and is not affiliated with ENISA: we prepare the files so that last step is mechanical.

## Common issues

### What if the download buttons are locked?

The panel tells you why: usually a section is still awaiting approval. The lock disappears when review completes.

### What if the portal rejects the Excel?

Make sure you upload the exported file without opening and re-saving it with another tool — rewriting it can alter the format the portal expects. Download it again and upload it as is. If it still fails, tell your consultant in Comentarios.

### What if an answer does not fit in the portal's field?

It should not happen — texts are generated and validated under the limit. If the portal complains, check it was not pasted twice, and trim from your workspace so the final version is on record.